Vigo Faucets Review & Rating Updated: August 10, 2025

Imported

China

Vigo Industries, L.L.C.
320 Mill Road
Edison NJ, 08817
866-591-7792
supportT@vigoindustries.com

Rating

Business Type

Product Range

Kitchen, Bath, Prep and Bar Faucets

Certifications

Brands
Vigo

Street Price

$100 - $450

Warranty Score

Cartridge, Hoses, Faucet Sprayer

5 years

Finishes

5 years

Structural Parts

Lifetime

Proof of Purchase

Required

Transferable

No

Meets U.S. Warranty
Law Requirements

No²

Warranty Footnotes

1. The term lifetime means the lifetime of the product.

2. The warranty is missing all of the quaifying language required by the U.S. Mag­nu­son-Moss War­ranty Act (15 U.S.C. §2301).

• Download/Read/Print the the Vigo faucet warranty.
• Learn more about faucet warranties.
• Read our Model Limited Lifetime Faucet Warranty
• Learn how to enforce a product warranty at The Warranty Game: Enforcing Your Product Warranty

This Company In Brief

Vigo Industries is an importer of Chinese-made bathroom and kitchen sanitary wares and accessories that are branded and sold under the Vigo name. The company sources from a variety of Chinese suppliers.

Vigo offers fau­cets for the kitchen and bath, and sinks, showers, and accessories to coordinate with its fau­cets.

Overall, the faucets are an average value. The faucets are price controlled which makes them more expensive on avarage than faucets of similar quality sold by other companies.

Their purchase involves some risk of premature failure not covered by the company warranty. The company does not guarantee to have replacment parts available to repair defective faucets, and has been reported to deny warranty claims for lack of parts.

The Company

Founded by Leonid (Lenny) Valdberg and Felix Machhlis in 2009 as a New Jersey limited liability company, Vigo Industries LLC is an importer of Chinese-made bathroom and kitchen plumbing products, bathroom furniture, and accessories that are branded and sold under the Vigo name.

The new company quickly outgrew its original warehousing and shipping facilities and moved to larger accommodations in Edison, N.J. Vigo also has a distribution center in Riverside, California.

Its primary product lines are shower assemblies, sinks, and bathroom furniture, primarily vanities. Faucets and accessories for kitchens and bathrooms are also available. Faucets are often sold in sets that include sinks and vanities.

Vigo's Faucet Manufacturers

Vigo sources faucets from a variety of Chinese suppliers and maintains an office in Foshan, China, that handles purchasing and export.

Our information gleaned from customs and certification records indicates that Vigo's fau­cet suppliers over the past 48 months are all Chinese companies. These include:

• YingAo Kitchen Utensils Co., Ltd., a manufacturer established in 2006, specializes in the design and production of stainless steel kitchen faucets, sinks, cabinets, and cabinet accessories.

• Yingao is . It received an iF design award in 2019 for its MC3322 bi-level kitchen sink that facilitates sanitary hand dishwashing.

• YingAo also manufactures fau­cets for

• Kaiping Promise Plumbing Co., Ltd., is an manufacturer founded in 2010, specializing in kitchen and bathroom fau­cets and other sanitary fittings primarily for the export market.

• In addition to Vi­go, the company manufactures fau­cets for

• Weixiang Sanitary Ware Co., Ltd., located in Kaiping City, is a Chinese manufacturer and exporter of high-end and mid-priced fau­cets and other sanitary wares. It was established in 1991 as part of the Weiqiang Group. The company is .

• It is an manufacturer that has won international awards for its product designs, including a coveted iF design award in 2018 for its Note series of fau­cets and related fittings.

• Weixiang is a long-time supplier of components to Brasstech, Inc., the manufacturer of upscale

• WoLiHua Sanitary Ware Manufacturer, trading as Voriva^®, is a company based in Jiangmen, Guangdong, China, specializing in the production and export of fau­cets and other sanitary ware products.

• It is an manufacturer for various international sanitary brands. The company has its own R&D and design team, offering one-stop product development services.

• Vigo appears to be its only customer in North America.

Vigo imports some faucets through brokers rather than directly from the Chinese manufacturers which makes it difficult to determine their origin. These may not be the company's only faucet suppliers.

Vigo Faucet Designs

Most of Vigo's faucets are contemporary designs. It has just a few in its inventory that can be characterized as traditional or transitional styles.

The company formerly sold only single-handle fau­cets. It has recently added several two-handle bathroom sink fau­cets and one two-handle kitchen fau­cet in its new Cass collection.

Vigo claims to design its faucets "in New York." However, most of the faucets are straight out of each manufacturer's and are neither designed nor manufactured expressly for Vigo.

We found just one faucet, the Niko vessel faucet that may have been designed by Vigo to accompany its Peony Matte Stone Vessel sink. However, it may be that the company designed just the sink.

The Niko/Peony set received an Architizer award in 2018 as one of the "28 Game-Changing Product Designers, as Chosen by Architects."

Many of the faucets sold by Vigo are also sold by other vendors in the U.S. and Canada, and Vigo's known fau­cet manufacturers sell at least some fau­cets under their proprietary brand names in other parts of the world.

Vigo Faucet Finishes

Vigo faucets are available in eight finishes: Antique Rubbed Bronze, Brushed Nickel, Chrome, Gold, Graphite Black, Matte Black, Matte White, and Stainless Steel.

The three basic finishes are Brushed Nickel, Chrome, and Gold on bathroom sink fau­cets, and Stainless Steel or Chrome on kitchen fau­cets. Antique Rubbed Bronze is similar to the finish that other companies call oil-rubbed bronze. It is a dark bronze with copper highlights.

The Niko vessel faucet is the only faucet shown on the company website that is available in Matte White.

The three processes in near-universal use to finish fau­cets are , (PVD), and .

From examination and non-destructive testing, we believe we have identified at least some of the actual processes used to produce Vigo finishes.

Chrome and Brushed Nickel are almost certainly electroplated.

Gold is most likely a PVD finish since the only way we know of the get an electroplated gold finish is to use actual gold, something that we suspect is not in Vigo's budget.

Antique Rubbed Bronze, Graphite Black, and Matte Black are either a PVD finish or a . Powder coatings are favored by European and American manufacturers, and PVD by Chinese companies. Since Vigo faucets are made in China, we will go with PVD as the most likely process.

Stainless Steel may not be an applied finish.

It could well be the material of the fau­cet buffed and sanded to produce a pleasing brushed or satin finish on the native stainless steel. Or, it could be just another name for Brushed Nickel. Most likely it's both. Which one is used on a particular fau­cet probably depends on the manufacturer.

We have asked Vigo to identify the processes used to produce its finishes by email to its public email address on August 1, 2025. If we get an answer, we will update this section. If it has not been updated, then we have not gotten an answer from Vigo, or the company has declined to identify the processes.

Before you buy any Vigo faucet, contact customer support to find out the process used. The process determines the finish's durability. (See more below)

Electroplating

Electroplating is the oldest form of metal coating, using a process discovered in 1790 by Lu­i­gi Brug­na­tel­li, an Itali­an chemist. It did not come into widespread industrial use until the 1840s.

It involves immersing fau­cet components and the metal to be used as plating in an acid bath, then applying an electrical charge to both objects so metallic ions are drawn from the plating metal to the components.

Usually, multiple coats are applied, one or more undercoats, and then two or more coats of the finish metal. The undercoats are required because many plating metals do not bond well with brass. An undercoat of copper or nickel is usually applied as a primer. They bond well to brass, and chrome bonds well to copper and nickel.

Physical Vapor Deposition

PVD is one of the latest space-age finishing technologies, rapidly replacing electroplating as the finish of choice.

Although the technology was discovered in the 19th century, it was not used in industry until the 1950s, and then only rarely due to its great expense. Today, PVD technology is everywhere, and the machinery required is getting smaller, faster, and cheaper all the time.

To create a PVD coating, a fau­cet is first electroplated, typically with a nickel compound, then polished and thoroughly cleaned.

The PVD coating is applied in a sealed chamber that is loaded with unfinished fau­cet components. All the air is removed and replaced by a carefully calculated mix of nitrogen or argon and reactive gases.

A rod of the metal to be used for the finish is heated to a temperature so high that the metal dissolves into individual atoms. Typical plating metals are nitrides of zirconium and titanium, both non-reactive metals that do not tarnish, corrode, rust, or change color.

The atoms mix with the various reactive gases to get the desired color and finish effects and are then deposited in a very thin but very durable film – 2 to 5 – on the fau­cets.

Different finish colors and effects are possible by using different metals and varying the mix of reactive gases.

Vigo's Gold, for example, is probably created using a titanium alloy as the coating metal with nitrogen gas.

Titanium is a dull gray metal, but combining it with nitrogen in a PVD chamber creates a convincing brass-look finish. Unlike real brass, PVD brass does not tarnish. It will stay the same gleaming gold color for its lifetime.

To watch a PVD sputter machine in action, click here, and prepare for loud noises.

Powder Coating

A powder coat is essentially a paint in powder form applied using a special low-velocity spray gun that disperses the powder while giving it a positive electrical charge. The powder is drawn to the fau­cets to be coated, which have been given a negative charge.

After spraying, the coated fau­cets are baked in a low-temperature oven, which melts and bonds the powder and changes the structure of the coating into long, cross-linked molecular chains.

These chains are what give the coating its durability, reducing the risk of scratches, chipping, abrasions, corrosion, fading, and other wear issues.

Powder coats are considered at most "semi-durable" – not as robust as Elec­tro­pla­ted or PVD finishes and requiring more care to maintain a like-new appearance.

For that reason, some fau­cet companies are replacing powder coats with (TFC) coatings. Originally formulated to finish firearms and hard-use military field equipment, TFC is a much more durable finish, comparable in some respects to PVD finishes.

Finish Durability

An electroplated finish will stand up to most abuse, but its durability depends on the metal used as the plating material.

Chrome is considered durable, nickel less so because it is inherently a softer metal – the reason chrome replaced nickel as the fau­cet finish of choice in the early 20th century. Nickel finishes today are increasingly likely to be PVD coatings rather than electroplated for improved mar- and scratch-resistance.

Despite being just microns thick, a PVD coating is extremely dense and bonded with the metal of the fau­cet at a molecular level. As a result, it is very hard and extremely durable. In standard abrasion tests, PVD finishes were 10-20 times more mar- and scratch-resistant than electroplated chrome.

In our admittedly less formal tests, a Scotch Brite^® pad mildly scratched a PVD chrome finish, but it took work. A Brillo^® pad had no effect at all. (Don't try this at home! Keep all scouring pads far, far, far away from your fau­cets.)

The Vigo Website

The Vigo website is well-organized, with intuitive navigation and a product search function that is easy to use and fairly accurate. When it errs, it errs on the side of displaying more than you want rather than less.

The information provided about each fau­cet includes its certifications, finishes, flow rate, ADA compliance, and dimensions. But, it does not disclose the process used to produce the faucet's finishes, the source of the ceramic valve cartridge used in the faucet, or the source and type of aerator or faucet spray mechanism, all of which are needed for an informed buying decision.

Installation instructions are downloadable in .pdf format, and these usually include a dimensioned scaled drawing — useful for determining whether a fau­cet will fit your bathroom or kitchen, and a troubleshooting guide, but no parts diagram, which would be very useful if something on the fau­cet breaks.

Some information on the website is outdated. For example, written warranty terms are incorrectly stated in various places on the website. The warranty on the mechanical components of its shower panels, for example, is identified as two years, while the current warranty is five years.

The Vigo Warranty

Vigo describes its warranty as "comprehensive." We found it to be considerably below the standard North American faucet warranty, and most certainly not comprehensive.

It is very oddly drafted. We doubt it was written by a lawyer. If it was, he or she needs a refresher on both legal drafting and warranty law.

The actual warranty is stated in one paragraph. Below that paragraph is a table that compares the warranty on various parts and components to the warranty on the same parts and components offered by hypothetical "competitors."

It is not clear that the table is actually a part of the Vigo warranty. (For analysis purposes, however, we are treating it as though it is.)

The warranty styles itself a Limited Lifetime Warranty; however, the lifetime term applies only to the "structural components" of the fau­cet. We are not entirely sure what Vigo means by "structural components," but suspect the term refers to the body, spout, and handle.

The warranty styles itself a Limited Lifetime Warranty; however, the lifetime term applies only to the "structural components" of the fau­cet. We are not entirely sure what Vigo means by "structural components," but suspect the term refers to the body, spout, and handle.

If so, then the lifetime warranty applies only to the parts of a fau­cet that are very unlikely to ever break, and by "very unlikely," we mean almost unheard of.

As of 2023, fau­cet sprayers and hoses were guaranteed for just one year. Vigo has upgraded the warranty on these components to five years, along with its valve cartridges. However, some of the warranties that accompanied our test faucets were the earlier, more restrictive, warranties.

Some critical components of its fau­cets, , for example, are not mentioned in the warranty, nor are some purely decorative elements such as . Since these parts are not structural and not included in the warranty by name, they presumably have no warranty.

Faucet finishes are also not mentioned, a fact that results in ambiguity. Wd don't know from the warranty which warranty duration applies.

One possibility is that finishes, as an integral part of structural components, have the lifetime warranty as structural components. However, the finishes may also be "hardware finishes," items that have a 5-year warranty.

The term "hardware" doe not usually apply to faucets. It typically means things like door hinges and cabinet pulls. We have also seen it refer to metal accessories such as towel bars and robe hooks. However, Vigo could be using it to mean faucets. If it does, then the warranty is limited to five years.

A Vigo customer support agent told us that her understanding was that the finishes have a lifetime warranty.

The Golden Rule of Warranties

The Golden Rule of Warranties is the following:

"The longer and stronger a faucet's warranty, the more confidence the company has in the durability, and longevity of its faucets. The shorter and weaker a faucet's warranty, the less confidence the company has in the durability, and longevity of its faucets."

A warranty discloses management's actual opinion about the quality of its faucets. The company may market its faucets as the greatest faucets ever made, but to find out what management really thinks, look to the company's warranty.

From its warranty, we surmise that Vigo management expects its hoses, faucet sprays, cartridges, and possibly its finishes to last without developing problems for just five years, which makes us wonder if there might be something wrong with these components.

Buying Rule for Smart Faucet Buyers

The Faucet Cartridge

Never buy a faucet unless you know who made the valve cartridge.

Its valve is the most critical part of a faucet. It is the component that controls water flow. Without a working valve, a faucet is no longer a faucet.

Companies that use good-quality valve cartridges in their faucets usually disclose the cartridge source on their websites.

Those that don't have the information on their websites will happily identify the cartridge in a call to customer service.

If the company declines to disclose the sources of its cartridges (because it is a "trade secret"), you can confidently assume it is not one of the better brands.

Replacement Cartridges: If Vigo no longer stocks the cartridge for your very old faucet, don't panic. Vigo's valves are cartridges, so they are available from one of the replacement parts sellers, such as Faucets Parts Plus or Chicago Faucet Shoppe.

For more information about faucet valves and valve cartridges and the companies that make ceramic cartridges that are known to be reliable, see Faucet Valves & Cartridges.

Our experience is that well-made, reinforced hoses last a lifetime. In 40 years of remodeling kitchens and baths, our hosting company, StarCraft Custom Builders, has encountered only two instances of a defective reinforced faucet hose.

Better faucet sprays also have a long useful life, although (1) metal sprays tend to last longer than Vigo's plastic spray and (2)any spray can be defeated by excessive mineral build-up in hard water areas. (Failure through mineral buildup is not covered by any warranty we know of.)

However, actual mechanical failure regardless of the material use in the spray is rare. The fact that Vigo trusts its sprays to last just 5 years without a problem suggests that these may not be the best-made sprays.

Vigo's ceramic valve cartridges are probably not made by companies that produce what are generally recognized in the industry as the best ceramic valves, but the valves are almost certainly robust enough to deserve a lifetime warranty.

As a rule, companies that equip their faucets with name brand cartridges like those made by Kerox Kft of Hungary, Flühs GmbH from Germany, or Taiwan's Geann Industrial Co., Ltd., trumpet the fact all over their websites. Vigo is completely silent about its valve cartridges except to identify them as "ceramic."

The best valve cartridges last nearly forever, not-so-good cartridges just a few years. But, not-so-good cartridges are very unlikely in today's fully certified faucets, and all of Vigo's cartridges, by whomever made, are fully certified.

Vigo identifies some of its faucet cartridges as EternalSeal^™ cartridges, described by the company as "an expertly tested ceramic cartridge that prevents leaks and dripping."

They are "expertly tested," but not by Vigo. They have passed "life cycle" and "burst" testing by an indendent laboratory. This means that they have been operated (by a robotic machine, not a person) through 500,000 on/off cycles. At one cycle per second, this life-cycle test takes almost six days.

To test their endurance, faucets are operated (by a robotic machine, not a person) through 500,000 on/off cycles. At one cycle per second, life-cycle test takes almost six days. Half a million cycles is equivalent to 70 years of daily use in a kitchen or bath.^[1]

The colloquially named the "burst test" determines the cartridge's resistance to water pressure surges that are common in household water systems. Water pressure ten times greater than normal househeold pressure is applied to the faucet for one minute to see if the cartridge will deform or leak.

According to the testing laboratory, all of Vigo's cartridges have passed these rigorous tests.

Vigo promotes the durability of its valve cartridges. It is not possible to telephone the company without getting an earful while on hold about how all of its faucet cartridges have been tested through 500,000 cycles.

So, the question is, if they have been rotated through 500,000 cycles, subjected to a water pressure surge unlikely to ever occur in a domestic water system, and are likely to last 70 years, why does Vigo guarantee them for just the first five of those years?

Warranty as Marketing Tool

Vigo treats its written warranty as a financial burden that affects its bottom line. It seems myopically focused on lowering its warranty liability to the irreducible minimum — the bean-counter's perspective on warranties.

How to Clean a Ceramic Valve Cartridge

If your fau­cet starts to drip after several years, the problem is most likely in the valve cartridge.

The cartridge is probably not defective. It is just clogged up with mineral deposits accumulated over the years from hard water.

The two ceramic discs that shut the water off no longer mesh perfectly, allowing a few drops of water to slip through.

To return it to full functionality, removing the lime scale deposits is all that is required.

Here is how that can be done:

• Remove the cartridge following the instructions in your fau­cet manual. (If you did not keep the instructions, go to YouTube for any of several videos on how to remove a cartridge.)
• Soak the cartridge for up to 30 minutes in a solution of 50% household vinegar and 50% water.

• While you are waiting, take a toothbrush soaked in the vinegar/water mixture and clean the cavity in the fau­cet that holds the cartridge. Wipe it dry with a clean cloth.
• Rinse the cartridge thoroughly in clean, cold water.
• Lubricate the O-ring(s) and rubber washers, if any, with silicon plumber's grease.
• Reinstall the cartridge.

If the mineral build-up is substantial, you may have to do this more than once.

The better view is the constant-marketing approach.

Moen treats its warranty as a powerful marketing tool. Every warranty claim becomes a golden opportunity to cement customer loyalty and ensure future sales.

Moen offers a strong lifetime warranty on everything but electronics and backs it with what is possibly the most streamlined warranty claim process in the industry. Most claims are handled over the telephone, with replacement parts (or a new faucet) in the mail the same day.

The result is unmistakable. Moen customers tend to stay Moen customers.

Its warranty policy is one of the reasons that Moen grew from a bit player in the 1950s to one of the two largest fau­cet companies in North America today.

Mag­nu­son-Moss War­ranty Act

The Vigo warranty does not meet the minimum requirements of the federal Mag­nu­son-Moss War­ranty Act (15 U.S.C. §2301). This is the law that dictates the form and content of consumer warranties in the U.S.

The warranty is not written in the "clear and readily understood" language mandated by the Act (16 CFR §; 701.3(a)) and does not include the content that is required in all consumer product warranties in the U.S.

In particular, it does not …

1. Provide a "clear description and identification of products, or parts, or characteristics, or components or properties." (16 CFR § 701.3(a)(2)) (Certain terms in the Vigo warranty, such as "structural components" and "normal use and service," are not defined or explained and have no common meaning as applied to fau­cets.)

2. Explain what Vigo will do to remedy a defect under warranty, including the items or services Vigo will pay for or provide, and, where necessary for clarification, those which Vigo will not pay for or provide. (16 CFR § 701.3(a)(3)) (Will Vigo replace defective parts? What if that does not fix the problem? Then what will it do? We don't know because the Vigo warranty does not say.)

3. Provide "A step-by-step explanation of the procedure which the consumer should follow" to claim under the warranty, including the mailing address, email, or telephone number to use. (16 CFR § 701.3(a)(5)) (The Vigo warranty does not even hint at the procedure to be followed which can be as simple as "Contact customer support and we will guide you through the warranty process.")

4. Include the following statement, required to be in every consumer warranty:

   "This warranty gives you specific legal rights, and you may also have other rights which vary from State to State."

   Without that statement, the warranty is not a legal consumer warranty in the U.S. (16 CFR § 701.3(a)(9))

Clearly the Vigo warranty needs a rewrite, this time by someone familiar with warranty law.

Replacement Parts

Traditional faucet companies like keep an ample stock of replacement parts for the faucets they sell, even years after a faucet has been discontinued. It is not uncommon for a company like Del­ta to still have parts on hand for faucets they have not sold since JFK was President.

Stocking, inventorying, storing, and distributing such a deep well of spare parts is, however, an expensive undertaking and one that small companies like Vi­go can often ill afford. They may keep a small stock of basic components like valve cartridges, aerators, hoses, or faucet sprays on hand, but not much beyond these few.

If a part is needed to resolve a warranty claim, the usual course is to scavenge the part from a faucet still in inventory, then submit a request to the faucet manufacturer to replace the part.

This usually works for faucets still being sold, but not for discontinued faucets. Some companies keep a limited supply of parts for a time, but for most, the limit is two or three years.

In consequence, the chances that Vigo will have a replacement part available for a faucet after a decade or so is remote, and reportedly, the company has denied warranty claims for lack of parts.

After-Sale Customer and Warranty Service

Vigo has had problems with providing adequate post-sale customer support ever since its founding, resulting in an unusually high number of complaints to the Better Business Bureau.

The situation appeared to be turning around a few years ago under the direction of a new technical support manager. The company applied for and received accreditation by the BBB, and brought its rating up to an "A-" on a scale of "A+" to "F", quite an astounding reversal.

But then it all fell apart. Its accreditation lapsed, and its BBB rating took a nosedive. Vigo is back down to an F due to a large number of unanswered and unresolved complaints from customers.

Typical complaints about Vigo's after-sales service include delays in responding to claims, demands for excessive documentation, and claim denials based on discontinued parts or policy changes.

We grade the company's after-sales support as "very unsatisfactory," our lowest rating.^[2]

To learn how to enforce your warranty, go to The Warranty Game: Enforcing Your Product Warranty.

Testing & Certification

Where to Buy

Vigo operates showrooms in Riverside, California, and South River, New Jersey. It also sells at Ferguson plumbing supply showrooms throughout the U.S.

Its principal outlets, however, are online. These include big-box home improvement websites, like Home Depot, Lowe's, and Menard's, as well as general merchandise outlets such as Amazon, Costco, Overstock, and Wayfair.

The faucets can also be found at online sellers specializing in building and plumbing products, including Build.com, eFaucets.com (both Ferguson online outlets), Decor Planet, Home Hardware, Houzz.com, Kitchen & Bath Authority, and KitchenSource.com.

In Canada, the fau­cets are available at Amazon.ca and Rona stores.

Minimum Advertised Pricing

No matter where you buy a Vigo faucet, do not expect a deep discount.

When you Google a Vigo faucet, the Bristol VG02033MGMB fau­cet in a split glack/gold finish, for example, every retailer displays exactly the same price ($224.90 as of the date of this report, on sale from $264.90).

The identical pricing is no accident.

Vigo enforces a Minimum Advertised Pricing (MAP) policy, a form of price fixing that has been legal since the 2007 U.S. Supreme Court decision in Leegin Creative Leather Products, Inc. v. PSKS, Inc.. (It's still illegal in Canada.)

Under its MAP policy, Vigo sets the minimum price at which a U. S. retailer can advertise Vigo fau­cets.

The policy has a legitimate purpose. It protects brick-and-mortar showrooms from deep discounting by online sellers, which enjoy a much lower overhead. Most likely, Ferguson requires the policy as a condition of its agreeing to sell Vigo products in its showrooms.

MAP is not rigid. It allows flexibility in the final sale price.

Retailers will often discount below the minimum price when a customer buys a whole bathroom suite, for example. It is also customary to offer a discount to the building trades, especially regular customers. But the retailer cannot advertise the discounted price to the general public.

Since selling below the minimum price is usually more trouble than it's worth, most retailers take the easy route and sell at the minimum allowed price, hence the price identity among all or almost all online retailers of Vigo faucets.

Legal Actions

The California Energy Commission brought an action against Vigo Industries, LLC, for illegally selling unapproved fau­cets in California from July 2015 to February 2018. The company paid a penalty of $86,287 to settle the suit in 2019.

In Kraus USA, Inc. v. Magarik et al., Vigo Industries and Leonid Valdberg, individually, among others, were sued by a competitor, , for colluding with a former Kraus employee to misappropriate trade secrets and divert funds from the company for a private venture. The case was resolved in 2021 through the dismissal of all claims by consent of the parties involved, with no admission of wrongdoing.

Comparable Faucets

China-made fau­cets comparable to Vi­go include:

Conclusions

Vigo faucets are fully certified and, therefore, safe to buy and install. Vigo prices them competitively, and the price-to-value relationship is reasonable for the quality of the fau­cets.

However, the company's warranty and warranty support are lacking.

Our rating panel would buy the fau­cets even for a busy bath or kitchen, but "with reservations" for the sub-par warranty.

Continuing Research

We are continuing to research the company. If you have experience with Vigo fau­cets, good, bad, or indifferent, we would like to hear about it, so please email us at starcraftreviews@yahoo.com or post a comment below.

Please note: we cannot answer questions posted in the comments. If you have a question, email us at starcraftreviews@yahoo.com.

Footnotes: