Aqua Faucets by Kubebath Review & Rating Updated: September 15, 2025
41-80 Jutland Road
Etobicoke, ON M8Z 2H1
(888) 995-8238
Kubebath LLC
5354 E. Slauson Ave.
Commerce, CA 90040
(877) 888-3842
(626) 566-8330
info@kubebath.com
Toronto Vanity
451 Alliance Avenue
York, ON M6N2J1
(416) 274-324
(877) 389-7979
$ 99.00 - $249.00 CAD
Warranty Footnotes:
1. "KubeBath Shower Equipment and Faucets carry a limited lifetime warranty for residential use." But the lack of a definition of lifetime and the bureaucratic and cumbersome warranty claims process lowers the company's warranty score.Read the the KubeBath Faucet warranty..
☆ Learn more about faucet warranties.☆ See how we determine warranty scores.☆ Understanding the federal Magnuson Moss Warranty Act.☆ Find out how to enforce your product warranty at The Warranty Game: Enforcing Your Product Warranty..This Company In Brief
Kubebath is an importer of bathroom furniture, sinks, faucets, showers, tubs, and bathroom accessories from China.
It is one of several companies involved in the business, all under common ownership and management.
The several companies operate as a single entity with U.S. and Canadian branches that source merchandise from China, export it to the U.S. and Canada, warehouse and inventory the products, and fulfill orders.
The group's principal products are bathroom vanities and other furnishings, along with sinks, bathtubs, and bath accessories. Faucets and showers are a small fraction of the group's overall sales.
The faucets are of reasonable quality for economy faucets and are supported by a limited lifetime warranty. It's not a very good limited lifetime warranty, but it's better than nothing.
Aqua faucets are not approved for sale in California or Massachusetts. Bathroom sink faucets, not being WaterSense® listed, are not legal in Colorado. We know of no restrictions on their sale or use in Canada.
Kubebath is a wholesaler and distributor of bathtubs, showers, vanities, sinks, faucets, and bathroom furniture and accessories that it imports from China.
Faucets are just a small fraction of Kubebath's business. Its main products are bathroom furniture, fixtures, and accessories. Kubebath sells just bath faucets. Nothing for the kitchen, prep table, or bar.
The Companies
Several companies comprise the organization that sells products, including faucets, under the Aqua brand. The principals most often associated with the group are Miguel Braga, a Portuguese immigrant to Canada, and Lingna Luo.
- Kubebath Inc. was originally formed in 2016 by Miguel Braga and Lingna Luo as a corporation in Ontario. This original provincial filing was allowed to lapse, and the company was reformed in 2023 under a federal charter. It is the wholesale arm of the group in Canada.
- Kubebath LLC was also organized in 2016 as a California limited liability company by Miguel Braga and Lingna Luo. It is the group's distributor in the U.S.
- Toronto Vanity is the Canadian retail store, owned by Mr. Braga. It opened in Canada in 2008 and is believed to have been Mr. Braga's first venture into selling sanitary ware. By 2010 it was selling over the internet (Browse the Toronto Vanity website as of December 4, 2010)
- 8718822 Canada Inc., owned by Ligna Luo, is part of the organization's logistics arm. It is the company that receives product shipments from overseas.
- Migao Bath Co. is a Chinese corporation owned by Guo Qingfen and Lingna Luo, organized in 2023 to export wooden furniture, hardware, and sanitary wares. Mr. Braga is also identified on RocketReach as a founder of the company. It is the Chinese end of the logistics train. Customs records show exports of multiple shipments to 8718822 Canada Inc.
- (Ningbo) Best Choice Freight is a logistics company co-located with Toronto Vanity at its Alliance Ave. address. Mr. Braga is reportedly a partner in the company. It appears to operate the group's warehouse in Canada in close cooperation with 8718822 Canada Inc.
Although organized as separate companies, all of these entities are, for most purposes, the same organization under common direction and management.
Kubebath also trades as Aqua Bath, Inc. on houzz.com (not to be confused with Aqua Bath Company, Inc., a Tennessee corporation that owns the Aqua Bath® registered trademark).
Trademarks
The U. S. trademark registrations of the word Kubebath and the Kubebath graphic logo, including the tagline "Affordable Luxury for Your Bathroom" (See above), were applied for by Kubebath, LLC, but according to trademark office records, the applications were allowed to lapse.
The trademarks were also applied for in Canada, but again, allowed to lapse. The Kubebath trademark is registered in China by 8718822 Canada, Inc.
The lack of registration does not affect the company's common-law ownership of the marks, usually indicated by the ™ symbol. The company may not use the ® symbol with the marks.
The Manufacturer
The faucets are imported from Aqua Gallery Co., Ltd., which owns the Shan Aqua Gallery Kitchen & Bath Factory, an bathwares manufacturer established in 2010 in Foshan, China.
Aqua Gallery specializes in suites of bathtubs, showers, vanities, sinks, and faucets, all matched in coordinated sets. It manufactures almost entirely for export to the Americas, from which it derives 92% of its revenues.
In addition to Kubebath, the company also manufactures faucets for
Faucet Design
Kubebath faucets are all very contemporary single-handle, single-hole faucets. There are no traditional or transitional styles in the Kubebath inventory and no two-handle faucets. So, for those looking to remodel a heritage bath or who simply prefer two-handle faucets, you will need to look elsewhere.
'The Kubebath Aqua Elegance faucet. This is an old design, sold by Kraus USA for many years until discontinued about five years ago. The faucets sold by Kubebath are stylish but by no means new or original designs.Aqua Gallery faucets exhibit no particular design distinction or originality. The designs are stylish but dated. Most of the designs have been around for 15 years or more.
Chinese designs are rarely original. They tend to be middle-of-the-road and to follow the pack rather than lead it. The goal of Chinese faucet manufacturers is to sell as many faucets as possible, which means keeping their designs well within the mainstream to appeal to as many potential buyers as possible.
Styles are often adopted from Europe and North America. A design that sells well in these major markets will usually be imitated by Asian factories. The lag time is usually 3 to 5 years, so by the time a design appears in a Chinese faucet, it is no longer new.
Some of Aqua's designs have already come and gone from the inventories of other importers of Chinese faucets.
A faucet identical in style to the Aqua Elegance faucet was imported by until about five years ago, when it disappeared from the Kraus catalog in favor of newer designs. The distinctive Filli is also a ten-year-old design phased out by most of the Chinese manufacturers that formerly made it.
However, the fact that the designs are old doed not mean they are dated. Many, in fact, are classics of the art and science of product design and will hopefully continue to be sold for many years in the future.
Faucet Construction
The quality of the faucets is above average to good. The faucets are made of certified lead-free brass, with some ancillary parts made of zinc or zinc/aluminum alloy. This is typical construction for Chinese-made economy faucets. The use of zinc in non-critical parts is a normal practice that saves money by using a less expensive metal in parts that do not require the strength of brass.
The mixing cartridge used in the faucets is a Quore ceramic cartridge made by Ningbo Wanhai Cartridge Technology Co., Ltd., a Chinese technical ceramics company.
Quore cartridges are widely used by Chinese manufacturers that specialize in making faucets for the European market. The cartridge is rare in North America. The cartridges are certified "drinking water safe" to North American standards and have withstood the standard North American life-cycle test of 500,00 on/off cycles without a failure and a "burst test" of ten time household water pressure without a leak.. It is considered a good valve cartridege but not an exceptional valve cartridge.
Faucet Cartridges: For more information on the types of faucet cartridges and valves and the advantages and drawbacks of each, see Faucet Valves & Cartridges.)
Faucet Finishes
The finishes available are polished chrome and brushed nickel, and black, white, and a new finish, blue. The other standard finish found in most faucet lines, oil rubbed bronze, is not available from Kubebath.
'The Kubebath Aqua Saggio faucet in Blue.At least one faucet, the Adatto, is available in a combining polished chrome with white.
Electroplating
Electroplated finishes have been the go-to faucet finishes for over a century. Chrome finishes to a beautiful shine and is very durable. It will scratch and should not be cleaned with any product that contains an abrasive, but it is unlikely to ever chip or flake.
Kubebath's chrome plating seems more than adequate. The days when "China chrome" could be scraped off with a fingernail are long gone. Chinese plating is as good as any in the world these days.
Nickel is a softer metal and easier to scratch. More care is needed in use and cleaning to avoid minor damage.
Powder Coating
Powder coating is a process of applying pigmented finishes to a faucet in powdered form. The term "dry paint" is not exactly correct, but close enough.
The technique has been around for a long time. It was developed nearly 80 years ago by Daniel Gustin during the Second World War as an alternative to slow-drying liquid paint to speed up wartime production of armaments, most of which needed to be painted.
He received a patent on the process and the low-velocity equipment required in 1945.
Powder-coats are considered semi-durable, slightly more robust than the finish on your car. They require more care in both use and maintenance to protect the finishes and preserve their like-new look. This is especially true of matte finishes, so it is very important that you carefully follow Kubebath's care and cleaning instructions.
Faucet Finishes: For more information on types of faucet finishes, see Faucet Finishes.
Faucet Warranty
Kubebath provides a written limited lifetime warranty on its faucets, but the warranty is very hard to find.
The warranty is not available on the company's website. We asked Kubebath customer service for a copy but were told that a copy of the warranty is"available only to authorized resellers" – a stance that is very much at odds with the U.S. Magnuson-Moss Warranty Act (15 U.S.C. §2308) that requires a warranty be made available to any potential buyer prior to the purchase of a consumer product (15 U.S.C. 2302; and 2309; 16 CFR 702). It is also contrary to the consumer protection laws of most Canadian provinces.
Turning to Toronto Vanity for a copy, a representative agreed to send us a copy by e-mail. We were sent a synopsis of the warranty, but not the document itself.
We finally found a copy of what we believe is the current warranty on a reseller website. (Download/Print the Kubebath warranty.)
The warranty is not well-written. It is duplicative, ambiguous, and confusing. It also does not meet many of the technical requirements for consumer warranties in the U.S. mandated by the Magnuson-Moss Warranty Act, including the following:
- Critical terms like "lifetime" are not defined. It is not possible to determine from the warranty whether the term refers to the lifetime of the buyer, the lifetime of the faucet, or some other lifetime (lifetime of the company?). The lifetime that applies determines how long the warranty is in effect. Magnuson-Moss requires the duration of a warranty to be precisely defined. This warranty fails that requirement.
- The warranty is not designated a "limited" warranty in its caption, a designation that it must have to be considered a limited warranty. Without that designation, the warranty is a full, unlimited warranty, irrespective of the fact that it refers to itself as a limited warranty in the text of the document.
- Certain of its provisions are prohibited. For example, its attempt to exclude (the legal term is "disclaim") liability under state law implied warranties of merchantability and fitness is a direct violation of Magnuson-Moss which bans such disclaimers,
In consequence, most of the exclusions and limitations contained in the warranty, including the exclusion of the cost of labor to repair or replace a faucet, would most likely be found invalid in any court proceeding in the U.S.
Some parts of the warranty are just bad policy. For example, if Kubbath insists on inspecting a defective faucet, the customer has to pay to have it shipped to the company. And, after 30 days from the date of purchase, the customer has to pay a "nominal fee" for Kubebath to ship repair parts or a replacement faucet – an example of penny-pinchery gone berserk.
If the faucet cannot be fixed, Kubebath will issue a "pro-rated credit towards a purchase of another similar KubeBath brand product."
Kubebath Aqua Riccio single handle lavatory faucet in polished chrome.Customer Service
Kubebath does not make claiming under its warranty an easy process. Its customer service is hard to reach.
The method of contact the company prefers is by e-mail, which is the only contact option Kubebath offers on its website. It does not publish a contact telephone number. We had to research other sources to find its toll-free telephone number, which proved to be useless. The number did not put us in touch with Kubebath. It routed us to an answering service that took down our name and number and promised a callback that never came. We had better luck dialing its local number: (626) 566-8330.
Once we did get in contact with customer service, our experience was less than satisfactory.
The agent appeared to know very little about the company's faucet products and, after putting us on hold several times to get information from someone else, finally asked us to put our questions in an e-mail. We did exactly that, but got no response from Kubebath to the email. In fact, we have never gotten a response to any email we have ever sent to the company.
Kubebath's retail arm, Toronto Vanity, was a little more responsive. We got a live person to talk to who helped us with our warranty questions, but also had little knowledge of the technical details of Kubebath's faucets.
Our opinion of Kubebath's post-sale customer service is not shared by the Better Business Bureau. The BBB rates the company A+ on a scale of A+ to F, its highest rating (up from its D+ rating two years ago), for responding atisfactorily to consumer complaints and making a satisfactory effort to resolve those to which it did respond.
Keep in mind, however, that a complaint to the BBB usually means a less-than-satisfactory customer serice encounter in the first instance.
Kubebath Website
The company website is well designed. Navigation is menu-driven and intuitive. The site is responsive, displaying and behaving well on desktop monitors as well as smartphones.
The search function is effective when searching for product information. The term "matt black", for example, returned 5 pages of items having a matte black finish — useful if you are trying to coordinate finishes across several product types: faucets and matching drains. (The finish is described as "matt black" in some places and "matte black" in others; seemingly without rhyme or reason. According to our in-house lexicographer, "matte black" is the correct spelling.)
For anything other than product information, the search feature does not work at all. A search on the term "faucet warranty" returned 33 pages of results, none of them having anything to do with a faucet warranty. A search on "returns" produced "no search results …".
The website provides several images for each faucet, including views of the installed faucet, making it easier to visualize how it might fit your bathroom. Otherwise, the information about each faucet is grossly insufficient to make an intelligent buying decision.
The written description of each faucet is abbreviated almost to the point of uselessness. There is no information about the material from which the faucet is made, its cartridge, aerator, or flow rate. It would be nice to know if the faucet is brass or stainless, for example, if it contains any zinc or zinc alloys. Kubebath does identify the faucets' certifications, however, which is a plus.
Some of the information about the faucets on the Kubevath website is just plain wrong. The matte black Arcco faucet, for example, is described as having a "matt white" finish. We found that kind of offhand error in several places.
Links to .pdf downloads are not provided on each faucet's page, where we would expect them, but in the main menu item entitled "Specs & Installation". These are listed by SKU, so you have to remember the SKU of the faucet you are interested in, then find that SKU in the list of products on the Specs & Installation list — if it's in the list. Some faucets were not in the list.
Once you find the right link, be prepared to be underwhelmed. There are no detailed specifications, just installation instructions. The instructions include a dimensioned drawing (in metric), but no exploded parts diagram, and nothing that remotely resembles actual detailed specifications.
The installation instructions are somewhat general. Nevertheless, our plumbers had no issues with installing the faucets and rated installation "easy" on a four-point scale from "very easy" to "very hard".
Where to Buy
Kubebath does not sell faucets from its website. It is a distributor, not a retailer. There are no prices (not even MSRPs), no cart to drop items into, and no checkout.
Its showroom and retail in Canada store is Toronto Vanity, which sells faucets to retail buyers throughout Canada. Faucets sold in Canada are shipped from the Kubebath warehouse in Ontario. Faucets for delivery in the U.S. are shipped from California.
Aqua faucets are also sold on Amazon and Wayfair, and on home decor and bathware websites like K-B Authority, The Range Hood Store, BHG, and Houzz. There is a Find a Dealer" on the Kubebath website.
No matter where you buy an Aqua faucet in the U.S., do not expect deep discounts. Kubebath enforces a Minimum Advertised Price (MAP) policy that prohibits authorized retailers from advertising or displaying prices below a the minimum price set by Kubebath. You will see prices that appear similar across many different websites as a result.
Canada does not allow MAP pricing. It's considered price fixing and, with some exceptions, illegal. For this reason, prices for Aqua faucets in Canada will vary a lot more and are usually lower than prices in the U.S. for the same faucet.
Testing & Certification
Legal Actions
Kubebath was sued by the California Energy Commission in 2022 for illegally selling unapproved faucets and showerheads in California. To settle the lawsuit, Kubebath agreed to cease selling unapproved products and paid a penalty of $18,373.00. (Read the Settlement Agreement)
Comparable Faucets
Faucet made in China that compare to Kubebath products in quality but not necessarily in price or style, but with a stronger warranty include:
Conclusions
Kubebath faucets are of reasonable quality and competitively priced.
We would probably be a little hesitant about installing them in a busy family bathroom, not because of lack of quality but due to a less-than-adequate warranty and a convoluted and burdensome warranty claims process. For a little-used guest bath where the are infrequently used and not as likely to fail, they should do just fine.
We are continuing to research the company. If you have experience with Aqua faucets by Kubebath, good, bad, or indifferent, we would like to hear about it, so please contact us or post a comment below.
Footnotes:
- The precise roles of the three companies are not always a clear bright-line division. Kubebath LLC's primary role is warehousing and distribution. It imports all of the products destined for the warehouse in California. Products shipped to Kubebath in Canada are imported by 8718822 Canada, Inc. Toronto Vanity is the retail seller in the group and does not appear to import or distribute. But it describes itself in its entry on Houzz.com as a "Retailer and distributor … with distribution centres in Toronto, ON and Los Angeles, CA USA." In actual fact, it appears that its retail sales in the U.S. are shipped from Kubebath LLC in California while its non-store sales in Canada are fulfilled from the Kubebath warehouse at 80 Jutland Rd in Toronto.