Imported

Portugal

Israel

Harrington Creations, LLC
trading as
Harrington Brass Works
855 Conklin St.
Suite M
Farmingdale, NY 11735
(631) 414-7644

Rating

Business Type

Product Range

Bath Faucets

Certifications

These include only the kitchen faucets in the Har­ing­ton Brass Cambridge seriesmanufactured by Hamat San­itary Fittings.

Brands
Harrington Brass

Street Price

$250 - $1,620

(In chrome. Any other finish will increase the price, often substantially.)

Warranty Score

Cartridge

lifetime¹

Four Standard Finishes

Lifetime²

None³

Other Finishes

1 Year⁴

Mechanical Parts

1 year⁵

Proof of Purchase

Required

Transferable

No

Meets U.S. Warranty
Law Requirements

No

Footnotes:

1. The term lifetime is not defined.

2. Polished chrome, polished nickel, satin nickel, and perma brass.

3. Oil rubbed bronze, polished brass (unlacquered), polished copper, oil rubbed copper, silver lining.

4. Antique Brass, Antique Copper, Light Bronze, Oil rubbed bronze, pewter, Satin Brass, and all special finishes.

5. …warranted to the original purchaser to be free of defects in material and workmanship for one year."

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Download the Har­ing­ton Brass warranty.

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Learn more about faucet warranties.

This Company In Brief

Harrington Creations, LLC sells well-designed fau­cets for the kitchen and bath primarily through showrooms, but also through a few internet outlets. It is the successor to Har­ing­ton Brass Works Limited, Inc., of Har­ing­ton, New Jersey which started the business of selling decorative plumbing fixtures and accessories under the Har­ing­ton name in 1980.

The Company

In 2011 Tim Herley, then the company's general manager purchased "certain assets" of Har­ing­ton Brass Limited and created a New York corporation, Har­ing­ton Creations, LLC, to sell fau­cets under the Har­ing­ton Brass name.

Mr. Herley migrated from

He describes himself as a "luxury brands expert." He has always had an eye for good design, and his talent is certainly not failing him with this collection.

The Faucet Collections

Har­ing­ton has always been well-known for vintage fau­cets in late 19th century Belle Époque styles. It now sells in all design classes – traditional, transitional, and contemporary – and a fourth category that the company calls "Classic".

Its bathroom sink fau­cets are a part of collections that include showers and tub fillers. Also available are accessories (towel bars, robe hooks, etc.), making it simple to create a coordinated look in the same style and finish.

A Sample of Har­ing­ton Brass Faucets From the DaVinci Collection
DaVinci Model	Harrington Model	Faucet Imagee
Airstream AIR-100	Bradford 16-100-16
S3K S3K-100	Metro 17-100
Retro RET-100	Windsor 08-100
Sutton SUT-100	Victorian 20-100
Shown are the base models of four fau­cet series. A base model may have many variations – different handle styles, spout sizes and shape, and mountings (wall or deck mount) – to create different appearances. All variations however, are derived from the base model shown. DaVinci collection fau­cets are not certified compliant with North American fau­cet standards. The fau­cets are, accordingly, not legal to install in a drinking water system in the U.S. or Canada.

Many fau­cets once sold by the company were discontinued in 2016. The familiar Berk­ley, Car­lyle, Chat­eau, Clar­idge, Col­isee, Cov­ing­ton, Mand­oline, May­fair, Mont­clair, Pal­ace, and Polo collections are all gone from the company catalog.

AF|NY still sells DaVinci fau­cets but under model names that difer from those used by Har­ing­ton.

The Har­ing­ton Bradford Cross fau­cet, pictured elsewhere on this page, for example, is the Airstream in the AF|NY lineup. The Har­ing­ton Metro is the Industrial. The Chester is the Coupe and so on.

The AF|NY versions are not available in Har­ing­ton's 10 basic and 15 special finishes, however. Most offer just two finishes, chrome, and nickel.

In their place are new fau­cets from the Da­Vin­ci Col­lec­tion, a private brand designed for AF New York (AF||NY), New York City's "premier decorative plumbing show­room."

AF|NY is affiliated with AF Sup­ply Corp., a decorative plumbing supplier with ten outlets in the New York City area. It sell DaVincy faucets through it street store and online at DaVinci Bath.

According to an AF|NY spokesperson, the fau­cets are manufactured in Italy. However, import and customs records indicate that they are made in Portugal by Ci­fi­al S.A., an manufacturer of excellent international repute.

The Da­Vin­ci collection has been around since the 1980s but has gotten very little exposure outside of the five Boroughs because it was sold only in the New York metro area.

The arrangement should be a boost for both companies. AF|NY will get more exposure for what is a very striking collection of designer fau­cets, while Har­ing­ton gets the exclusive right to sell some unique fau­cets outside of AF|NY showrooms without the bother and expense of designing and producing its own lines of premium fau­cets.

There are also a few non-AF|NY fau­cets in the Har­ing­ton collection.

The supplier of the kitchen fau­cets in the Cam­bridge Ser­ies is of Isr­ael. It is the only series that includes kitchen fau­cets: one in the contemporary group and four in the traditional group.

The faucets are well made as are all fau­cets manufactured by Ha­mat, but they simply do not have the design finesse of the AF|NY fau­cets. These are the only fau­cets sold by Har­ing­ton Brass that are certified to North American standards.

Faucet Configurations

There are about 20 basic fau­cets in the Har­ing­ton lineup, each of which is available with at least two and some with four different handle styles. Each handle style is listed in the company catalog as a different model with its own stock number.

When a fau­cet is ordered, the specified handle style is attached. This approach saves the burden and expense of keeping a lot of different fau­cets in inventory. The company inventories basic fau­cet bodies and adds handles and accessories as orders are received.

Harrington Brass Faucets Made by Hamat
Hamat Model	Harrington Model	Faucet Imagee
33148	Cambridge 36-211
33150	Cambridge 36-209
33151	Cambridge 36-113
301368	Cambridge 36-217
301383	Cambridge 36-214
Only Har­ing­ton fau­cets manufactured by Hamat are fully certified to North American Standards and legal for use in a drinking water sytem in the U.S. or Canada.

Where to Buy

A dealer directory is available on the company website. It uses Google Maps to locate showrooms and is meant to allow clicking on a location and specifying the distance you are willing to travel from 5 miles to "anywhere". It then lists the showrooms within the specified range. That's how it is supposed to work. The Har­ing­ton directory, however, did not work.

There is also a list of dealers arranged alphabetically by state. Fairly handy unless you live in Wisconson or Wyoming. This list, however, was badly out of date. The first three dealers we selected were out of business.

Harrington sells at selected internet sites. Most (Way­fair for example) sell only chrome finishes. But, a few, like Perigold, allow a selection among Har­ing­ton's three basic finishes: chrome, polished nickel, and satin nickel.

For the full range of all available finishes and handle styles, a brick-and-mortar showroom is your sole option. The Har­ing­ton website does not sell directly to the public.

Website

The Har­ing­ton Brass website is well organized and fairly simple to navigate.

However, the web designer makes much to much use of a yellow type face on a white background, which makes it difficult to read for anyone who eyes are older than 30 years. this include most buyers of luxury faucets.

The product search function works well as long as the search is restricted to products. Otherwise, it may return unexpected results or nothing.

Basic information about its fau­cets, however, is sparse.

A typical fau­cet listing displays some of the finishes available on a fau­cet with a link to a page that lists but does not illustrate, all of the twenty-five for so finishes.

The listing page also shows a specifications tab that links to what Har­ing­ton identifies as a specifications sheet.

The sheet is underwhelming. It does not contain much in the way of actual specifications. It merely repeats the information already shown in the fau­cet's listing and adds a dimensioned drawing.

Basic information about the fau­cet that is not provided anywhere on the website includes

• Certifications,

• Cartridge identification,

• Material composition,

• Installation instructions, and

• An exploded parts diagram.

This information readily found in most fau­cet listings.

The warranty, other than a very brief description in FAQs, is nowhere to be found on the website.

To read the actual warranty, we had to download the Pricebook – not where one would typically look for a warranty.

Warranty

Har­ing­ton Crea­tions at one time characterized its warranty as "one of the most extensive in the industry." If it once was, however, it no longer is.

The current Har­ing­ton warranty is very sub-standard. It promises that most parts and components of a fau­cet will be free of defects in material and workmanship for a mere one year. It is far below par for the North American market in which the standard fau­cet warranty pioneered by is a lifetime guarantee on nearly every part of a fau­cet (except electronics and living finishes).

A few elements of a fau­cet are guaranteed for a longer term.

Certain ceramic cartridges and four out of twenty-five or so fau­cet finishes are warranted for a lifetime. The company guarantees certain other cartridges for three years.

Otherwise, the term of the warranty is one year.

Harrington's four standard finishes are among those guaranteed for just one year – a fact that puzzles us. Har­ing­ton characterizes its finishes as of the "highest grade." So, we cannot imagine the problem with its finishes that causes company management to have so little faith in their durability and longevity.

The finishes on the fau­cets we examined looked pretty substantial to us and very nicely applied. But, we, as always, defer to management which we assume knows something about its finishes that we don't. And, a finish that management is not willing to guarantee for more than a year is probably not one you will want for your kitchen or bath.

Harrington's have no warranty at all – which is normal for the industry – so no surprise. Few fau­cet companies guarantee living finishes that are by their very nature expected to stain, mar, fade and discolor over time. It's part of their "charm". If living finishes have any sort of guarantee, it is usually for just against faulty application and lasts for just a few months.

Porcelain and glass parts are likewise not covered by the warranty.

The Har­ing­ton warranty also fails to comply with the requirements of the Mag­nu­son-Moss Act (15 U.S.C. § 2301 et seq.). This is the basic law of consumer product warranties in the U.S. that establishes the content and form to which all warranties given to buyers in the U.S. or its territories must adhere. The Har­ing­ton warranty violates the Act in several respects.

Customer Service

Customer service is a little "New York-ish", by which is meant fast-talking, abrupt, and impatient. Keep in mind that people from New York often do not realize they are being a little rude by the standards of most of the country, it's just the way they are.

So if the customer service rep seems a little brusque to you, don't take offense, none is intended.

Customer representatives handled our purely imaginary installation problems with dispatch. We never had to wait more than a minute to talk to a live person, and representatives seemed very knowledgeable of Har­ing­ton products. We grade customer service as good to very good. We just wish it were a little more "Californ-ish", you know, like laid back, dude.

The Bet­ter Busi­ness Bur­eau does not have a file on the company, a fact that almost always means that the BBB has never received a complaint about the company's products or services in all the time the company has been in business. That's a record to be proud of.

Testing and Certification

Tim Herley has been in the fau­cet business for a long time, so we have to assume that he knows the rules and regulations that apply to drinking water fau­cets. This is why the lack of certifications for Har­ing­ton fau­cets strikes us as a bit strange.

None of the Har­ing­ton fau­cets supplied by AF|NY have been certified to any North American fau­cet standard. This includes all of the Har­ing­ton series except the Cambridge series.

The five Har­ing­ton kitchen fau­cets in the Cambdge series made by Ham­at have been certified to three of the four required standards.

No Har­ing­ton fau­cet has been certified to the fourth: the water conservation standard mandated by the Ener­gy Pol­icy and Con­serv­a­tion Act.

In consequence, no Har­ing­ton fau­cet is legal to sell in the U.S. and only the fau­cets made by Hamat are legal to install in a drinking water system in either the U.S. or Canada.

Here are the details:

AF|NY Certifications

Hamat Certifications

Designer fau­cets comparable to Har­ing­ton Brass include:

All of these fau­cets are fully certified and legal to both sell and install in North America.

Conslusions

Harrington's unique styles are available only from Har­ing­ton, and we certainly like the styling. But. we see two major problems. First, only five fau­cets are certified to North Amer­ican lead-free standards. These are the kitchen fau­cets made by Hamat. But, even the Hamat fau­cets do not escape the second problem – the paltry one-year warranty.

We see no reason to buy high end luxury fau­cet that is guaranteed for just one year when there are so many other luxury fau­cets on the market with much better warranties, including fau­cets sold by

We are continuing to research the company. If you have experience with Har­ing­ton Brass fau­cets, good, bad, or indifferent, we would like to hear about it, so please contact us or post a comment below.