|Source • Brands||
Price • Origin
Globe Union Industrial Corp, Ltd.
2 Territorial Ct.
Bolingbrook, IL 60440
Warranty information does not seem to be available. Costco refers on its website to a lifetime warranty on WaterRidge faucets, but cannot seem to produce a copy.
A brand name of the huge Globe Union Group, the dominant faucet manufacturer in Asia under its GOBO brand that is trying very hard to create a brand identity in the U.S. with its Danze faucets. Its faucets are made primarily in Chinese factories by its subsidiary Shenzhen Globe Union Industrial Corp. of Shenzhen, China.
WaterRidge is a Globe Union faucet line made for discounters like Costco and Walmart. But, it is also sold by Sears and on-line retailers such as Amazon, Overstock.com and, of course, eBay.
Warranty service and parts are available from Globe Union's U.S.-based customer support center at 1-888-328-2383. Expect long wait times — up to 25 minutes. Or, you can try the Costco customer service line at 1-866-789-2273 which has a special selection for WaterRidge installation problems.
We consider WaterRidge to be a low-end Danze faucet. Globe Union saves costs by making many essential parts of this faucet line out of plastic. We do not like plastic in faucets. It is not durable enough for what is meant to be a lifetime product. The faucet seems to garner its share of complaints about faulty products right out of the box and serious difficulties with installation by DIYers despite Globe Union's "easy to install" claim. To be fair, however, we have never experienced an installation problem, but then, we use plumbers for installation.
Plumbers generally hate the faucet, as they do all discount brands, for the simple reason that discount brands seem to result in more callbacks.
For more information on Globe Union and its many faucet brands, see the review of Globe Union Industrial Corp. and the review of Globe Union's Danze faucet brand.
Imported faucets manufactured in China or Taiwan comparable to WaterRidge include: If you have had an experience with a WaterRidge faucet, — good, bad or indifferent — that you would like to share, please drop us a note or post a comment below.