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Price • Origin
Italian Faucet Warranties
Italian faucet companies that sell in North America do not usually offer the "limited lieftime" warranty pioneered by that is the standard in the U.S. and Canada. Most offer the 1 to 5 year standard European warranty. MGS has one of the weakest warranties.
Paini S.p.A. Rubinetterie which sells the La Toscana line of faucets in the U.S. and Canada started with a skimpy two-year warranty ten years ago, but has steadily upgraded and now provides a lifetime cartridge, mechanical function and finish warranty.
Gessi offers a lifetime warranty on its mechanical parts and two handle cartridges, but just five years on finishes and single handle cartridges.
Fantini backs its stylish faucets with a five year warranty.
Some of the best warranties in North America on Italian faucets are not from Italian faucet manufacturers, but from North American importers of Italian faucets that sell the faucets under their own brand names.
Lacava Designs, a boutique Chicago faucet company imports designer Italian faucets mostly from Rubinetterie Ritmonio S.r.l, and guarantees them for "for as long as the original consumer owns his or her home."
Montreal-based Aquabrass Inc., imports well-designed Italian faucets from IB Rubineterie S.p.A. and Rubineterie 3M Srl. Aquabrass guarantees the mechanical parts, cartridges and chrome and nickel finishes of its Italian faucets for the lifetime of the original owner, and all other finishes for five years.
Jewel Faucet Company in Surrey, BC, sells Paini faucets warranted for a limited lifetime with the exception of finishes which have a 5-year warranty.
MGS USA LLC
20423 State Rd. 7
Boca Raton, FL 33498
561 218 8798
MGS Progetti SRL
C.so Milano, 189
28883 Gravellona Toce
(VB) - Italy
39 0323 865218
(Far Below N. American Standard)
MGS Progetti S.r.L., is an established Italian design and manufacturing firm located about a hour from Milan, Italy. The company is wholly owned by COPAMA SA a Swiss company established in Lugano in 1978, and represented in the U.S. by MGS USA LLC. The company also recently announced a new arrangement with Purcell Murray, a distributor of high end kitchen and bath products, primarily in California.
MGS manufactures stainless steel sinks, faucets and coordinating accessories for kitchen and bath, merging "Italian luxury and style with the innovative precision of Swiss engineering", or so the company's literature states. Each MGS faucet is individually cast using the lost wax process, then carefully machined and brushed to produce a unique finish. The designs are very minimalist modern.
MGS determined in 1997 to switch to the design and manufacture of all-stainless steel faucets to match the quality of the company's stainless steel sinks, and has aggressively pursued a very active expansion of its faucet line to this day. The very contemporary minimalist designs have won numerous design awards for the company, including the Adex Platinum award in 2006 and 2008 for its Vela L (pictured above) kitchen faucet and Adex Gold in 2005.
The faucets are manufactured in northern Italy. There is no record of any importation of faucet components from Asia, which leads us to conclude that either all of the components are made by MGS, or they are all sourced from within the European Union. Movement of goods within the EU is not considered importation. The faucets are very well machined and finished. The available finishes are matte and polished stainless steel. Unfortunately polished stainless tends to show fingerprints, and Progetti faucets are no exception. The polished steel finish is striking, but the matte finish needs less maintenance and is more family-friendly.
The ceramic cartridge valves used in MGS faucets appear to be Italian in origin, but the markings on the cartridges did not identify a specific manufacturer.
The faucets are so exclusive that each one is individually numbered. You pay for this exclusivity, of course, but what you get in return, besides major-league bragging rights, is a faucet that will last nearly forever, notwithstanding the skimpy 5-year European-style warranty.
A 2 to 5 year warranty is the standard for faucets in Europe. In North America, the standard is a lifetime warranty. If MGS wants to make significant inroads into the faucet market here, management ought to reconsider its warranty on faucets sold in the U.S. and Canada. The company lost points in our ratings for its dismal, sub-par warranty.
Imported faucets comparable to MGS Progetti include
Comparable American-made or -assembled faucets include
If you have had an experience with a MGS Progetti faucet, — good, bad or indifferent — that you would like to share, please contact us or post a comment below.