Luxart Faucet Review and Rating Source • Brands Rating
Price • Origin
Business Model
Warranty Analysis
Imported
Kitchen and Bath Remodeling in Lincoln, Nebraska: Luxart Faucet Review and Rating: China Flag
China



Updated: 11/15/17
Hajoca Corporation
127 Coulter Ave.
Ardmore PA 19003
(225) 295-4212

EMCO Corporation
1108 Dundas St
London, ON, N5W 3A7 Canada
(225) 295-4212

Brands
Luxart


$100-$500

Kitchen and Bath Remodeling in Lincoln, Nebraska: Luxart Faucet Review and Rating: China Flag
China

Warranty Score: Warranty Stars
(Meets North American Standard)
Component Term
CartridgeLifetime1
FinishesLifetime
Mechanical2Lifetime
Proof of PurchaseRequired
TransferableNo

1. "[A]s long as the original consumer purchaser owns their [sic] home."
2. Body, spout, hoses, etc.


Draft
For Comment

Please submit comments to StarCraft Reviews
before the closing date: November 30, 2017.

Information contained in this review is subject to change and cannot be relied upon at this time.


This Company In Brief
Luxart is a private brand owned by Hajoca Corporation, the largest privately owned distributor of plumbing and heating products in the U.S. It is also a major distributor in Canada through its wholly-owned subsidiary, EMCO corporation. Its Luxart plumbing fittings and accessories are made in China. For the price they are a good value. All faucets and showers are certified Watersense®, qualified. The products are well supported through Hajoca's network of plumbing supply stores in the U.S. and Canada.




Founded in 1858 as Haines, Jones & Cadbury Co. in Philadelphia, PA, the company was already being referred to informally as HaJoCa by 1904. If you have never heard of it, it's because in your town it probably does not operate under its corporate name but under one of the 50 or so trade names it uses throughout the U.S. Hajoca expanded primarily by buying up local wholesalers, and keeping the wholesaler's original name. The company operates over 350 stores in 32 states and throughout Canada as EMCO Corporation which operates 180 branches in that country.

Hajoca is the largest privately owned wholesale distributor of plumbing and heating products in the United States, including decorative plumbing fixtures and accessories. Its chief competitors are Ferguson Enterprises, Inc. (Wolseley, plc in Canada) which sells a comparable line of faucets under the Mirabelle brand name and WinWholesale Inc., a distributor of plumbing and heating supplies as Winnelson.

The history of Hajoca is essentially the story of plumbing in the U.S. One of the first large scale plumbing and sanitary ware distributors, it played a large role in deciding which products and features would become the standards for North American plumbing by encouraging innovation and providing a ready outlet for new products through its catalog sales and wholesalers.

The Hajoca catalog, now well into its second century, is an invaluable resource for tracing the evolution of the U.S. plumbing industry. For restorers it is an essential aid in determining the origin of fixtures and products no longer available, but which may need to be either located or duplicated for an historic renovation.

In Canada the Luxart Collection is sold by EMCO, Ltd. which was purchased by Hajoca in 2003 and operates as its wholly owned subsidiary. EMCO, based in London, Ontario, is a distributor of products for the construction industry including plumbing and heating, through its numerous locations across Canada.

Hajoca has assembled 10 collections under the Luxart name, that also include shower fixtures and accessories. The style ranges from traditional to contemporary, meaning that there is probably at least one Luxart faucet to fit any style requirement. The contemporary Aerro collection is stylish, but not far divorced from what we think of as the basic contemporary Chinese faucet. But, other collections are striking. We especially like the Perpetua collection which features faucets that would be at home in any Arts & Crafts bathroom, and the Downtown collection which contains some striking widespread sink faucets.

Luxart faucets are made in China, boxed, labeled and ready to sell when delivered to Hajoca. Its principal manufacturers are: All of these companies are ODM/OEM manufacturers that make faucets for export to North American and Europe. Globe Union and Lota are probably the two largest, providing finished faucets and/or faucet components to a wide variety of faucet companies in the U.S. and Canada.

Globe Union manufactures in-house brands for

Lota's lineup is almost as extensive. It makes faucets for

Seagull manufactures finished faucets and/or faucet components for

The Luxart collections have been assembled by someone with an eye to coordinating styles, but there is nothing unique or novel about the individual faucets themselves. The are relatively inexpensive, generic Chinese faucets that appear to be right out of the each manufacturer's They are neither designed by nor created expressly for Luxart.

The designs are not particularly original. Chinese designs rarely are. They tend to stick closely to the middle of the road and tend to follow the pack rather than lead it. The goal of Chinese faucet manufacturers is to sell as many faucets as possible, which means keeping their designs well within the mainstream to appeal to as many potential buyers as possible. Few design adventures take place in China.

The Luxart website is well designed and simple to navigate. Faucets can be displayed by just about any feature you can think of including number of handles, finish, flow rate, height and style class (traditional, transitional and contemporary). The search feature is accurate and responsive. Information about each faucet is extensive, more than enough to make an informed buying decision, except the origin of the ceramic cartridges. Knowing the manufacturer of the cartridge is useful to determine where or not it is a good one.

Specification sheets are downloadable in .pdf format, and provide considerable information, including a dimensioned drawing. Installation instructions (also .pdf) are easy to follow and including an exploded parts diagram and warranty. Specifications and instructions are in three languages: English, Spanish and French.

Finish choices are limited. All faucets are available in polished chrome, some in brushed nickel, and a few in oil rubbed bronze, but there are no premium finishes available.

The product warranty is reasonable and meets the standards of the industry in North America. The customer support provided by Hajoca is vastly superior to most. We have been Hajoca customers for many years), and our overall impression of the company is that it is well run and on top of things. Our testing of the service provided after faucet sales merely confirmed our earlier judgment.

Hajoca's replacement parts program has depth and is operated by a company that has vast experience at keeping track of small parts, so parts availability for the duration of the faucet warranty is virtually assured. What we do not like is that Hajoca does not publish a customer support telephone number (but we do, see above) on its web site, forcing potential customers to communicate by e-mail.


Taiwanese- and Chinese-made faucets comparable to Luxart include
thumbs upWe judge the faucets to be a reasonable value for the price, and worth consideration by the faucet buyer on a budget. The faucets all include ceramic disk cartridges of Chinese design and manufacture. Not the best, but adequate. For an area with light to moderate traffic such as a bar or guest bath, the faucets would be a good choice. We would be a little concerned about their long-term viability is a very busy kitchen or main family bath, but as the cartridge is guaranteed for life and is easy to replace, Luxart may be a suitable choice in even a heavily used area if budget is a concern. These are not faucets for the design glitterati, but for us "just folks", they should do very well.

If you have had an experience with a Luxart faucet, — good, bad or indifferent — that you would like to share, please drop us a note or leave a comment below.