Lowes Store Brand Faucets Aquasource • Allen + Roth • Project Source Review & Rating Updated: 05/22/21
1000 Lowe's Blvd
Mooresville, NC, 28117
Lowe's Companies Canada, ULC
5160 Yonge Street
North York, ON M2N 6L9
Warranty Footnotes:1. Lifetime warranty on all parts of the faucet guaranteeing it to be "free from leaks or drips during domestic use for as long as the original purchaser owns" the faucet.
Learn more about faucet warranties.
This Company In Brief
Aquasource, Allen + Roth, and Project Source are the in-store brand names under which Lowe's sells its house faucets.
The faucets are purchased in wholesale lots from several different manufacturers in China, Taiwan, and Malaysia. For the price, we judge the faucets to be a good value supported by a strong warranty.
Post-sale support is good, and we have received very remarkably complaints about the faucets.
AquaSource, Allen + Roth and Project Source are the in-store brand names under which the Lowe's sells its house faucets. Aquasource is the main brand, not to be confused with or AquaLife, a private brand of the Waxman Consumer Group. The Aquasource brand is used on every sort of faucet from bathroom lavatories to kitchen, bar, prep, laundry, and utility faucets. It is also used to brand sinks, toilets, showers, and bath accessories such as towel bars and robe hooks.
The Allen + Roth brand contains just bath faucets. The brand is used on everything from faucets to floor tile, including lighting fixtures, mirrors, medicine cabinets, vanities, ceiling fans, and closet organizers. So far as we can tell, the quality and design of Alan Roth faucets are on par with Aquasource faucets.
Project Source faucets are generally less expensive builder-grade fittings — the lower end of the Lowes family of faucets.
Lowes faucets are sold through venues other than those owned by Lowe's. For example, Aquasource faucets are offered through web-based general merchandising venues such as Amazon. It is clear, however, that Aquasource. Allen + Roth and Project Source is are fact, a Lowe's proprietary products. The names are trademarked, according to U.S. Patent and Trade Mark records, by LF, LLC. a subsidiary of Lowe's Companies, Inc. that seems to own all of the copyrights and trademarks used by Lowe's including the copyright on the Lowe's website.
Please note: There is an Aquasource faucet website, but it is a false flag site having nothing to do with Lowes Aquasource facets. We are amazed that it still exists. Lowes should have bought it out years ago.
The faucet lines are heavily weighted toward traditional and transitional styles, with a few more contemporary looks thrown in just for leavening.
Lowe's, of course, manufactures not one single faucet. The faucets are purchased in wholesale lots from many different manufacturers and merely packaged for Lowe's.
It's not always easy to discover who makes what Lowes faucet. Lowe's, which is pushing the brand identity, is not exactly forthcoming about actual manufacturing sources. A Lowes representative told us that the company buys faucets from seven manufacturers.
Companies known to be manufacturing faucets for Lowes include:
- one of the largest faucet manufacturers in Asia, headquartered in Taiwan but with all of its factories in China.
- a Japanese-owned faucet company headquartered in New Jersey but manufacturing in Mexico and China and selling in North America under its own American Standard brans,
- Long Tai Copper Corp, a Taiwanese manufacturer.
- Zoje Kitchen & Bath Co., Ltd, of China.
- Roddex Bath Hardware Co., Ltd. also from China.
- Joliet (Faucet) Company, Ltd. of Malaysia.
Lowes also buys some Aquasource and Project Source faucets from as well as selling under the Homewerks brand through a variety of internet retailers and independent brick and mortar hardware and plumbing stores.
Homewerks buys its faucets primarily from Yuh Chang Hardware Co., Ltd. in China and manufacturer that makes faucets for a whole host of brands sold in North America including,
Homewerks provides the warranty and customer support for faucets that Lowes buys through Homewerks, and Homewerks customer support is very good.
This is substantially the same group of companies that manufacture which goes a long way to explaining why so many of the faucets in the three big box stores look so very much alike.
The Aquasource faucet warranty is a lifetime warranty on all parts of the faucet guaranteeing it to be "free from leaks or drips during domestic use for as long as the original purchaser owns" the faucet. In the event of a defect, Lowes will replace "the "the entire unit or any part(at our option) which proves defective in material and/or workmanship under normal installation, use, and service."
The warranty seeks to exclude consequential and incidental damages, and responsibility for the "costs of removal and installation of the faucet, including the replacementof warranty parts." However, such exclusions are not permitted under the federal consumer warranty law, Magnuson-Moss Warranty Act (15 U.S.C. §2301), and in any court challenge these provisions would be held void and without effect.
Unlike which started selling its in-house faucet brands before it had an after-sale support organization in place, Lowe's started with pretty good house brand support and has improved on it over the years. Getting warranty help and replacement parts is just a matter of having the Lowes item number of your Aquasource faucet (which is what Lowes calls its in-store SKU numbers, the more common faucet model number does not work), the date of purchase, the name of the part and calling the customer support number we have listed above.
If you don't know what part is causing the trouble, the customer service rep will do his or her best to help you out but without the item number, there is little they can do. All of the customer service representatives we talked to during our customer service test seemed very well trained and had access to detailed information about our test faucets. They were a little less helpful in resolving our (purely imaginary but creative) problems with faucet installation.
Imported faucets comparable to Lowes faucets include
For the price, we judge the faucets to be a good value, Post-sale support is good, and we have received very few complaints about the faucets — just two in 24 months. However, this judgment does not apply to plastic faucets. Pastic is not a suitable material for faucets, so these should be left alone unless their special anti-corrosion proterty is actually needed. Before you buy a Lowes faucet, find out what sort of cartridge or valve is included. If you don't want to be involved in periodic maintenance, opt for a ceramic cartridge.
We are continuing to research the company. If you have experience with Lowes faucets, good, bad, or indifferent, we would like to hear about it, so please contact us or post a comment below.