|Source • Brands||
Price • Origin
Cadell Faucet, LLC
1020 Holland Ave
Clovis, California 93612
(Far Below North American Standard)
This Company In Brief
Cadell is an importer that buys decorative plumbing products, including faucets and sinks, from Chinese and Malaysian OEM/ODM manufacturers and sells them on proprietary websites, general merchandise venues that host small businesses such as Amazon. Overstock and Wayfair, and at company-affiliated stores in California. The faucets are not, however, in the list of faucets approved by the California Energy Commission for sale in California.
Cadell Faucet, LLC (formerly Calise Faucet, Inc.), is part of a group of companies owned by members of the Raymond Lieu family in California that, in addition to Cadell, includes:
• Apex Building Material Supply Inc. trading as Apex Kitchen & Bath Supply and Apex Kitchen Cabinet & Granite Countertop; and
• Apex Granite Outlet, Inc. with retail showrooms and warehouses in Clovis, Fresno and Bakersfield in the California Central Valley, and in Vernon, a suburb of Los Angeles.All Apex retail stores appear to sell Cadell faucets, but the primary outlet for the brand nationally is through internet venues such as Amazon, Overstock and Wayfair.
We have not found the faucets to be offered for sale by any national plumbing equipment distributor, and probably won't since the faucets are not certified for sale in the U.S. or Canada. The "Find a Dealer" link on the company's website does not work, which makes finding dealers a little more difficult.
On its website the company claims to be
"....one of the world's leading manufacturers of decorative kitchen and bath plumbing products [with] a rich company tradition of faucet manufacturing expertise...."But, in actual fact, we have not found and there does not appear to be any evidence that the company manufactures any decorative plumbing products of any kind, and especially not faucets.
Cadell is an importer. It buys decorative plumbing products, including faucets and sinks, from Chinese and Malaysian manufacturers, including:
• Zoje Kitchen & Bath Company Ltd., a Chinese manufacturer that sells faucets under its own Suneli brand in Asia and parts of Europe;
• Guangdong Holatz Plumbing Fittings Industry Co., Ltd., a part of the Chinese Weiqiang Group that also manufactures faucets as Guangdong Calise Sanitary Ware Industry Co., Ltd., and sells its own Calise brand faucets; and
• Taikun Sanitary Wares Co., Ltd., manufacturing faucets in Taizhou, China that it sells under the AquaLife brand.
At least some of the stainless steel sinks sold by Cadell are acquired from JKY Sink Sdn Bhd a Malaysian manufacturer trading as Symbol Sink. The company almost certainly has other sink suppliers, but as we are not particularly interested in sinks, we did not track them down. We found the Malaysian supplier interesting as evidence that a lot of stainless sink manufacturing that was formerly done in China is shifting to other Asian countries as a result of the 60% to 84% U.S. anti-dumping penalty being imposed on imported Chinese-made stainless sinks after an unfair competition complaint by Elkay Manufacturing, the largest American stainless sink manufacturer, was upheld by the Department of Commerce in 2012.
None of Cadell's faucets are designed by Cadell or appear to be available exclusively from Cadell. All faucets are taken straight out of the of the Chinese companies that make them. The Cadell Model 70400 stainless steel pot filler kitchen faucet (shown above), for example, appears in the Zoje catalog as the Suneli 11AS1200400A kitchen faucet. Similarly, the Cadell 2070070 faucet is made by Taikun and sells as the AquaLife 70700 kitchen faucet in most of Asia.
The same or very similar faucets are often available from other North American importers that buy from the same Chinese manufacturers. Holatz (Calise), for example, also supplies faucets to
Cadell faucets are in traditional and modern designs. Some are very striking, but some are right out of the 1970s, complete with acrylic fluted handles common on "modern" faucets of the post-war period. None are leading edge designs. Chinese designs rarely are. They tend to be middle-of-the-road and to follow the pack rather than lead it. The goal of Asian faucet manufacturers is to sell as many faucets as possible, which means keeping their designs well within the mainstream to appeal to as many potential buyers as possible.
Few design adventures take place in China. Designs are often adopted from Europe and North America. A design that sells well in these major markets will often be imitated by Asian factories. The lag time is usually 3 to 5 years, so by the time a design appears in a Chinese faucet, it is no longer new and has been supplanted in the inventories of designer faucet companies in the West by even newer designs.
The company website is well designed and easy to navigate. But, the information provided about each faucet is not adequate to make an intelligent buying decision about the faucet.
Typically the faucet is briefly described and one or two images of the faucet are shown, but there are no detailed specifications, dimensioned drawings, parts diagrams or installation instructions available for most of Cadell's faucets. Cartridges are identified only as "ceramic" without an indication of the source of the cartridge. Chrome and brushed nickel are the usual finishes. Some kitchen faucets are stainless steel, so stainless is the finish as well as the structural material.
The company offers a three-year warranty to residential customers that is not transferable to subsequent owners and expires if the original owner ceases to own the faucet by, for example, selling the house with the faucet still installed. The warranty claim must be made at the store where the faucet was purchased, and not to Cadell customer service directly.
The warranty does not evidence much confidence by company management in the quality or longevity of its faucets. And, you as a potential buyer should be aware that if the faucet breaks after three years, you are completely on your own. Cadell reserves the right to discontinue any faucet at any time, and we have found no indication that it stocks an inventory of repair parts necessary to fix broken faucets, so even replacement parts may not be available after the three-year warranty period.
Imported Asian faucets comparable to those sold by Cadell but certified lead-free and compliant with North American reliability, safety, and conservation standards, include:
If you are in the market for an inexpensive Asian-made faucet, one of these suppliers might be a better choice than Cadell. All sell faucets that are known to be certified safe, reliable and lead free, and authorized for use in U.S. and Canadian water supplies.
We are continuing to research the company. If you have experience with Cadell faucets, good, bad or indifferent, we would like to hear about it, so please contact us or post a comment below.