|Source • Brands||
Price • Origin
Italian Faucet Warranties
Of the major Italian faucet manufacturers that sell faucets under their own brand names in North American, none offers a lifetime warranty.
Aside from Paini, however, the best warranties in North America on Italian faucets are not from Italian faucet manufacturers, but from North American importers of Italian faucets that sell the faucets under their own brand names, including Artos, but also including:
13305 B Street
Omaha NE, 68144
(Meets North American Standard)
Westover, Inc., formed by Jonathan Petersen, Toby Hill and Peter Hill on January 19, 2009, is an importer and distributor of faucets manufactured in China and Italy that it sells under the Artos brand. It sells bath faucets only — no kitchen, bar or prep faucets — primarily through internet retailers and a national dealer network.
Some Artos faucets are imported from Italy. We have identified the faucets in the Otella and Quarto collections as originating with RESP Rubinetterie Srl of Pogno in northern Italy. All other Artos faucets are made in China by:
• Taizhou Fenghua Brassworks Co.,Ltd , a manufacturer that sells under its own Flova brand in in Europe and Asia. It manufactures the Cascade and Safire collections for Artos. It also manufactures a few
• Zhejiang Slion Brassware Co. Ltd., a Chinese faucet manufacturer that makes the Opera collection of faucets for Artos.
• Wenzhou Haijun Sanitary Hardware Co., Ltd., a Chinese faucet manufacturer that also supplies faucets to Novatto, Inc.
Westover also imports some faucets through a Chinese broker, Zhejiang Zhong Rui Yi Sheng Trading Co. Ltd. which appear to have been manufactured by
• Taizhou Catly Sanitary Wares Co., Ltd., also a Chinese manufacturer located in Zhejiang Province. These faucets are sold by Artos as the Milan collection, Catly also makes faucets forEvidently the company at one time purchased at least some of its faucets from Emmevi Rubinetterie Srl, an Italian manufacturer, but this relationship appears to have ended. Emmevi-sourced faucets, such as the Twist are still available from web vendors as of this update, but not shown in the current Artos web catalog.
All faucets are straight out of each manufacturer's standing inventory. We can find no faucet that was designed or manufactured exclusively for Artos. For example:
• The Artos F501-7-1 In Wall Lav Faucet from the Opera series is made by Fenghua and appears in the that company's as the Flova Century FH8286-D11.
• The Artos Kascade series is sold as the Flova Quanbo throughout Europe and Asia.
• The Artos Otella F301-2 is manufactured by RESP as the 280.352 faucet, and the Artos Quarto F201-2 as the Resp 50.352.
Artos prices are consistent with prices charged by other importers of Italian and Chinese faucets, and less costly than some. There is a considerable difference in the price range, however, between the Italian-made Artos faucets and the company's Chinese faucets.
We consider the Artos Italian faucets a somewhat better buy than equivalent faucets sold in North America by the Italian manufacturers themselves, such as if only because, like most American importers of Italian faucets, Artos offers a stronger warranty than the 5- and 10-year warranties provided by Italian companies on their own faucets.
Artos does not sell kitchen, laundry or bar faucets. It offers its bathroom sink faucets as a part of coordinated collections that include faucets, showers, tub fillers and accessories like towel racks and bath tissue holders and towel warmers. Most of its faucets are single handle mixing faucets. We count only a few widespread lavatory faucets that feature two handles in the Artos lineup.
The ceramic cartridges in the Artos Chinese faucets are made by Sedal S.L.U. Sedal is chartered in Spain, but does all of its manufacturing in China in two facilities: Sedal Technical Ceramics in Jiangmen and Sedal Kaiping. The Sedal cartridge is a favorite of Chinese manufacturers making faucets for the European and North American markets. We judge it to be a good cartridge that should give reliable service for many years. If it does develop a problem, replacement cartridges are widely available and in most faucets, easy to remove and replace with simple household tools.
The cartridges in the Italian-made faucets we examined were manufactured by Kerox Kft of Hungary. Kerox cartridges have, in recent years, acquired a growing reputation for reliability, and are often preferred by European faucet makers for their single handle mixer faucets. We judge it to be a good to very good cartridge of proven durability. And, again, if it does break, your free cartridge from Artos installs with a minimum of effort from the top of the faucet, so it does not have to uninstalled to reach the cartridge.
The few two-handle faucets sold by Artos use a lovely all-brass quarter-turn stem cartridge, but we have not yet obtained one for examination, and so cannot identify the specific cartridge manufacturer.
All Artos faucets are available in bright chrome, most are available in brushed nickel. Other finishes such as polished nickel and powder coated color finishes were available on some models.
The Westover limited lifetime warranty meets the standard for faucets sold in North America. We looked for tricky language, and did not find any. It is a straightforward warranty back up by some very good customer service.
The Artos web site is well-organized, with intuitive navigation and a product search function that is easy to use and usually accurate. Specification sheets and installation instructions, downloadable in .pdf format for each faucet, typically provide details about available finishes, dimensions, flow rate, and provide a parts diagram. They do not indicate ADA compliance, or identify certifications. Most seem to include a dimensioned scaled drawing — useful for determining whether a faucet will fit your bathroom or kitchen. Each faucet is illustrated by a single photograph that is much too small to identify detail, and cannot be enlarged. Multiple views of each faucet would give a better idea of its overall shape and configuration. Artos has the photographs, but you will have to do a Google search on the faucet model number to find them. This is an area that definitely needs improvement.
Installation instructions provide a step by step text description of the installation process, but typically there are no illustrations which sometimes makes it difficult to determine which part of the faucet is referred to in the instructions as the "T-shaped feed assembly", for example. It took a little study, but our plumbers had no problem installing the faucets. the instruction would be vastly improved, however, with illustrations.
A few Artos faucets, those made by RESP, are in the process of being certified for compliance with ASME A112.18.1/CSA B125.1, but the certification was not yet complete on the date of this report. By the time you read this, it may well be done. Otherwise....
Italian-made faucets imported into the North America comparable to Artos faucets made by RESP include:
The list of Chinese and Taiwanese imported faucets comparable to Artos faucet made by its Chinese suppliers is considerably more extensive and includes: We are continuing to research the company. If you have experience with Westover, Inc. or Artos faucets, good, bad or indifferent, we would like to hear about it, so please contact us or post a comment below.